Privacy Policy
Last Updated: September 2026
At Kanna Jewellers, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, kannajewellers.com.
By using our website or submitting your information through our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you use our website, contact us, or submit an enquiry.
This may include:
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Full name
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Email address
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Phone number
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Enquiry or message details
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Information you provide when requesting product or service information
Our website currently provides a contact form where visitors can submit their name, email address, and phone number to contact Kanna Jewellers.
We may also automatically collect certain technical information when you visit our website, such as:
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IP address
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Browser type
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Device information
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Pages visited
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Website usage information
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Date and time of your visit
2. How We Use Your Information
We may use the information collected from you to:
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Respond to your enquiries and requests
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Provide information about our jewellery collections and services
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Communicate with you regarding products or services
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Improve our website and customer experience
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Understand how visitors use our website
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Send promotional information, offers, or updates where you have provided appropriate consent
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Maintain website security
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Comply with applicable legal and regulatory requirements
3. How We Protect Your Information
Kanna Jewellers takes reasonable measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of information transmitted through the internet.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers where reasonably necessary to operate our business or website, such as:
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Website and hosting service providers
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Technology and IT service providers
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Communication service providers
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Payment service providers, where applicable
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Delivery or logistics partners, where applicable
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Professional or legal advisers
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Government or regulatory authorities where required by law
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
Cookies are small data files stored on your device by your browser.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Marketing Communications
Where you have provided appropriate consent, we may contact you regarding:
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New jewellery collections
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Special offers
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Promotions
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Events
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Product updates
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Other relevant information from Kanna Jewellers
You may request to stop receiving promotional communications at any time by contacting us.
7. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
Kanna Jewellers is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling business, customer-service, legal, accounting, and regulatory requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal obligations.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information where legally permitted
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Withdraw consent for certain uses of your information
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Opt out of promotional communications
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Raise a concern regarding how your personal information is handled
To make a privacy-related request, please contact us using the details provided below.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
11. Changes to This Privacy Policy
Kanna Jewellers may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any changes will be published on this page with an updated "Last Updated" date.
We encourage you to review this page periodically also the Terms & condition Page too
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Kanna Jewellers
1, 4th St, Ext, Subbiah Puram
Thoothukudi, Tamil Nadu – 628008, India
Phone: 0461 277 7777
Website: kannajewellers.com
You can also contact us through the enquiry form available on our website.